guest services
how can we help you?
We take pride in our customer service experience and want to make your visit to Pensacola International Airport an outstanding travel experience. Our Information Desk is staffed with volunteers from the USO daily. The desk is located in the center of Level 2 of the Main Terminal.
ACCESS TO TERMINAL
Located on 1st level of Terminal on the south side or right hand side of curbside entrance.
LOST & FOUND
Please call (850) 436-5000 fill out the form on the Lost & Found page, or email us at lostproperty@flypensacola.com.
WEATHER SERVICE
For more information about local weather, contact the area weather station in Mobile, AL (251) 633-6443.
WATER BOTTLE REFILL
Located near the restrooms on the concourse next to Gate 7 and on the second level pre-security
BAGGAGE CLAIM
Located on 1st level of Terminal on the south side or right hand side of curbside entrance.
CHARGING STATIONS
Located post security at Gates 2, 5, 7 & 8.
Pre-security location is next to security checkpoint
WIFI (FREE)
All passenger areas on the 1st and 2nd Level of the terminal have wifi coverage
PUP PATROL
"Pups Un-stressing People"
Learn more about our PupPatrol program
PHONES
Public phones (free local calls) located on 1st level of Terminal between escalator and baggage claim and at Gates 2, 5, 6, & 8 on the Concourse.
ATM
Located on 1st level of Terminal by escalator and across from Einstein Bros. Bagels Restaurant on Concourse between Gates 4 and 6
USO LOUNGE
Located on 2nd level of Terminal lobby
(850) 607-8369
us.uso.org
